The Czech Scouts Partner with the National Hotline Crisis Service to Offer Help to the Elderly

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by European Scout ... from Switzerland
Publication date: 6th Nov 2020

The Czech Scouts have partnered with the national hotline intervention service for seniors, to offer support to the elderly in over 135 towns all over the country.

 

Over 700 Scouts nationwide have signed up through a dedicated application to volunteer, in support of the most vulnerable among their communities. From delivering books and medications to food and essential groceries, Scouts have been doing their best to respond to the daily incoming requests among seniors.

 

Thanks to a highly positive perception of Scouting in the Czech society, the national hotline service for seniors, named Elpida, reached out to the Scouts for support.

 

“Scouts are highly trusted as a partner. The elderly do not easily trust any service due to previous fraudulent incidents. The Elpida team reached out to us knowing that as Scouts, we can serve as a guarantee and can therefore be very helpful,” commented Barbora Trojak, spokesperson for Junák - Czech Scouting.

 

Professional emergency workers from Elpida collect requests over the hotline , which then get logged into a mobile application. All registered Scout volunteers then receive a push notification informing them about a delivery service request near their location. It just takes a click for them to accept it and get in touch with the person who made the request.

 

“All registered volunteers are our verified members. They should be between 18 and 60 years old, in good health and they are required to read through a volunteers’ guide and accept the safety terms,” she added.

 

Scout volunteers who dedicate their time and energy to support their communities in these challenging times often find the experience to be rewarding. The Czech Scouting organization set up online forums and Facebook groups to offer volunteers a space for reflection, to capture their emotions and encourage them to exchange experiences.

 

Their actions have attracted the national media’s attention, as illustrated in the accompanying media report.

 

Photo Credit: Junák - Czech Scouting

 

 

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