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Editing profile concern

19. Desember 2013 - 12:07

Hello, admin

This is just a quick question regarding editing the profile. I tried to change my email address that I am using for site but I could not make it.

Please, advise how to do so?



Answers (6)

Hi Farouk! You should be able to change the email address linked to your profile by selecting "Edit Profile" and then entering a new email address. Have you tried this, but still not been able to change?

Hi Admin! Thank you very much for your quick answer. Well appreciated. Yes I did as you mentioned but it did not work and unable to change it!

habari Farouk, go to the editing profile menu you will gate all procedure of making a changes .have a nice time.

Hi Farouk! Sorry for not getting back to you earlier. Our tech support tried and it should work using the earlier instructions. If you are still experiencing this problem, they suggests the following:
1. Your username was the same as your email and you tried to change your email by changing the email listed in the 'username' field.
2. You changed your email address but forgot to press 'save' before exiting the 'edit profile'
3. You changed your email address to an address that was already in the system and did not see the error message that popped up on top saying that this email address is already being used.
Hope this solves the problem, if not - let us know!

Hi Admin! I really appreciate your reply. Also, I am sorry to do not telling you that the problem has been solved with success.

Thank you so much

  • Troop 1028
  • Dari United States
  • 18. Oktober 2014 - 17:47

What wonderful experience you will have

Are you sure you want to delete this?