The Service Platform

How to use the service platform

SERVICE REQUEST WALKTHROUGH FOR CONSULTANTS

 

To easily find the bits you need check out the index below for a full list of sections and what time you can find them in the recording 

00:06 Video Objectives

00:18 Part 1, Your consultant profile

00:22 Roles

02:49 Access

02:52 Your profile details

04:03 Update your information

04:36 Your expertise

06:43 Service assignments

07:38 Your service requests

08:05 Performance

10:00 Support

12:10 Part 2, how to follow up and report Service Request

12:16 Service request approval and assignment

14:15 Service request approval and follow-up

16:36 Service request completion

16:51 Report

17:42 Evaluation

17:58 NSO Evaluation

19:11 Consultant Self-evaluation and Service Lead Evaluation

20:06 Experience

20:58 Contact

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